Activity Management System (AMS)

AMS or Agency Management System is a product of Sun Life Malaysia that enhance the productivity and efficiency of their distribution force. The purpose of this system is to have a detailed insight into the various day to day activities of the distribution force and help them to be more effective in their journey towards achieving efficiency.

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Overview

Objective

The objective of this document is to list down base functionalities related to various modules in Agency Management System and requirements related to the enhancements required in addition to the base functionalities.

Scope

  • Existing base functionality which comes with product in Agency Management System.
  • Enhancements needed in addition to the base functionalities.
  • Dashboard customization and enhancements align with the Sun Life Brand.
  • We


Role

  • Conduct Client Research
  • UX Writing
  • UI Design
  • Rapid-Prototype
  • Identify Accessibility Issues

Project Duration

  • 2 Months

Tools

  • Jira
  • Figma
  • FigmaJam

Process

To understand about NowHom’s background, market space, and users, I started by conducting research with the following goals:

  • Understand the market trends of rental industry
  • Identify NowHom's target market
  • Identify NowHom's competitors and evaluate their strengths and weaknesses
  • Understand the experiences of every tenant who have been stayed for long-term and short-term property rental
  • Discover goals, needs, motivations, and frustrations of every users or tenant

Market Research

One of the initial challenges facing the market analyst is to define the boundaries of the property’s market area (or the trade area in a retail market study). In reality, properties often have two market areas—one from which the majority of potential tenants or buyers will be drawn and another from which the key competitors are located.

Competitive Analysis

After learning more about the industry, I wanted to take a closer look at NowHom's competitors and how they’re helping their users/tenants, and how they are able to rent and passed some verification requirements. Through my market research, I identified some top direct and indirect competitors within the industry: Apartments.com,  Trulia Rentals, Redfin, and Airbnb. Direct competitors are real estate-focused similar to NowHom, while indirect competitors aren’t focused solely on long-term rent. Exploring each of their apps, I evaluated the strengths and weaknesses of each to see how Homely could fill in any gaps moving forward.

Description

Provider of a rental management platform for tenants, owners, and landlords.


Founded Year

2004


Location

 San Francisco United States


Company Stage

Series D


Total Funding

-


Funding Round

2


Latest Round

Series D $92 Million, July 2020


Investor Count

2


Top Investors

Global Invest Management, Beach Cities Investment


Growth Score

42/100


Overall Rank

2nd


Description

Online listing platform to find commercial properties. Platform enables users to browse listings.


Founded Year

1983


Location

Chicago, United States


Company Stage

Public


Total Funding

-


Funding Round

2


Latest Round

Conventional Debt, $60M, Nov 28, 2018


Investor Count

2


Top Investors

Global Invest Management, Beach Cities Investment


Growth Score

42/100


Overall Rank

2nd



Description

Provider of an online property listing platform to buy or sell residential properties.


Founded Year

2007


Location

Singapore, Singapore


Company Stage

Series D


Total Funding

$642 Million


Funding Round

4


Latest Round

Series D, $147M, Aug 26, 2021


Investor Count

5


Top Investors

TPG, Naya Capital, Akaris Global Partners, REA Group, KKR


Growth Score

77/100


Overall Rank

2nd



Description

The platform enables users to register and browse for properties by applying the location filter.


Founded Year

2004


Location

 San Francisco United States


Company Stage

Series D


Total Funding

-


Funding Round

2


Latest Round

Series D $92 Million, July 2020


Investor Count

2


Top Investors

Global Invest Management, Beach Cities Investment


Growth Score

42/100


Overall Rank

2nd



Proto-Persona.

Malcolm Stuart

24 Years Old

Student at UCLA

Works at Antler Cafe

Annual Income:

$18,890

 + $8,000 Commission


Own a Pet

No Kids


Fair Credit

Social Techie

Randy Van Veen

32 Years Old

Consulting Manager

Rimini Street

Annual Income:

$88,900


Married

Three (3) Children


Bad Credit

Tech Savvy

James Miller

41 Years Old

Business Owner

Drain Right Services

Annual Income:

$206,420


Single

One Child


Good Credit

Basic Tech User