Activity Management System (AMS)
AMS or Agency Management System is a product of Sun Life Malaysia that enhance the productivity and efficiency of their distribution force. The purpose of this system is to have a detailed insight into the various day to day activities of the distribution force and help them to be more effective in their journey towards achieving efficiency.
Overview
Objective
The objective of this document is to list down base functionalities related to various modules in Agency Management System and requirements related to the enhancements required in addition to the base functionalities.
Scope
- Existing base functionality which comes with product in Agency Management System.
- Enhancements needed in addition to the base functionalities.
- Dashboard customization and enhancements align with the Sun Life Brand.
- We
Role
- Conduct Client Research
- UX Writing
- UI Design
- Rapid-Prototype
- Identify Accessibility Issues
Project Duration
- 2 Months
Tools
- Jira
- Figma
- FigmaJam
Process
To understand about NowHom’s background, market space, and users, I started by conducting research with the following goals:
- Understand the market trends of rental industry
- Identify NowHom's target market
- Identify NowHom's competitors and evaluate their strengths and weaknesses
- Understand the experiences of every tenant who have been stayed for long-term and short-term property rental
- Discover goals, needs, motivations, and frustrations of every users or tenant
Market Research
One of the initial challenges facing the market analyst is to define the boundaries of the property’s market area (or the trade area in a retail market study). In reality, properties often have two market areas—one from which the majority of potential tenants or buyers will be drawn and another from which the key competitors are located.
Competitive Analysis
After learning more about the industry, I wanted to take a closer look at NowHom's competitors and how they’re helping their users/tenants, and how they are able to rent and passed some verification requirements. Through my market research, I identified some top direct and indirect competitors within the industry: Apartments.com, Trulia Rentals, Redfin, and Airbnb. Direct competitors are real estate-focused similar to NowHom, while indirect competitors aren’t focused solely on long-term rent. Exploring each of their apps, I evaluated the strengths and weaknesses of each to see how Homely could fill in any gaps moving forward.
Description
Provider of a rental management platform for tenants, owners, and landlords.
Founded Year
2004
Location
San Francisco United States
Company Stage
Series D
Total Funding
-
Funding Round
2
Latest Round
Series D $92 Million, July 2020
Investor Count
2
Top Investors
Global Invest Management, Beach Cities Investment
Growth Score
42/100
Overall Rank
2nd
Description
Online listing platform to find commercial properties. Platform enables users to browse listings.
Founded Year
1983
Location
Chicago, United States
Company Stage
Public
Total Funding
-
Funding Round
2
Latest Round
Conventional Debt, $60M, Nov 28, 2018
Investor Count
2
Top Investors
Global Invest Management, Beach Cities Investment
Growth Score
42/100
Overall Rank
2nd
Description
Provider of an online property listing platform to buy or sell residential properties.
Founded Year
2007
Location
Singapore, Singapore
Company Stage
Series D
Total Funding
$642 Million
Funding Round
4
Latest Round
Series D, $147M, Aug 26, 2021
Investor Count
5
Top Investors
TPG, Naya Capital, Akaris Global Partners, REA Group, KKR
Growth Score
77/100
Overall Rank
2nd
Description
The platform enables users to register and browse for properties by applying the location filter.
Founded Year
2004
Location
San Francisco United States
Company Stage
Series D
Total Funding
-
Funding Round
2
Latest Round
Series D $92 Million, July 2020
Investor Count
2
Top Investors
Global Invest Management, Beach Cities Investment
Growth Score
42/100
Overall Rank
2nd
Proto-Persona.
Malcolm Stuart
24 Years Old
Student at UCLA
Works at Antler Cafe
Annual Income:
$18,890
+ $8,000 Commission
Own a Pet
No Kids
Fair Credit
Social Techie
Randy Van Veen
32 Years Old
Consulting Manager
Rimini Street
Annual Income:
$88,900
Married
Three (3) Children
Bad Credit
Tech Savvy
James Miller
41 Years Old
Business Owner
Drain Right Services
Annual Income:
$206,420
Single
One Child
Good Credit
Basic Tech User